Dural Honey will happily accept returns if the item arrived damaged or not as described. Customers have to raise a return request within 30 days of purchase of item and returned to us in original packaging, unused and in resealable condition.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping.

Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. We will refund the value of the goods returned but will NOT refund the value of any shipping paid.